Web Publishing Team Coordinator / Account Manager MENA

Our omnichannel tech solutions for OEMs are the turbocharge behind seamless sales experiences, pushing the pedal on performance and satisfaction. With the proven track record of enhancing the digital drive for Jaguar and Land Rover, our DXP and Stock Locator are the navigators in the complex circuit of online car sales.

Crafting modular solutions through our adaptable API, we speak the many languages of global business, ensuring no market is beyond reach.

We are currently seeking a motivated individual to join our team as a Web Publishing Team Coordinator / Account Manager MENA. In this role, you will play a crucial role in managing one of our key clients, Jaguar Land Rover, within the MENA region. As the primary point of contact for the client, you will be responsible for ensuring the seamless delivery of our services and maintaining strong client relationships.

What you will do:

• Coordinate team activities to ensure efficient delivery of services.

• Prioritize tasks effectively to meet deadlines and client expectations.

• Manage content updates and revisions on Jaguar & Land Rover MENA region websites.

• Serve as the primary point of contact for the client, addressing their inquiries and concerns promptly.

• Conduct weekly meetings with the client to review progress, prioritize tasks and address any possible issues.

• Advocate for the client's interests within our organization to ensure their satisfaction and success.

• Perform quality assurance checks on websites, including verifying the work of your team.

• Identify and suggest opportunities for website improvements, including UX enhancements.

• Provide support in achieving client KPIs.

• Collaborate with development, analytics, UX/UI, and product teams.

Requirements:

• Minimum of 2 years of experience in a similar role, preferably in the technology or digital marketing industry.

• Proactiveness and assertiveness in client interactions.

• Fluency in English and B1 proficiency in Polish are required, while proficiency in Arabic and French will be an advantage.

• Proficiency in using Content Management Systems, experience with Adobe Experience Manager will be an advantage.

• Some experience in project management (capable of gathering and clarifying client requirements).

• Experience in Quality Assurance (QA) and User Acceptance Testing (UAT), strong attention to detail.

• Experience with project rollouts.

• Understanding of HTML and CSS, capable of making code changes when necessary.

• Strong coordinating and team-leading skills.

• Basic knowledge of SEO principles.

• Familiarity with performance marketing concepts, understanding client goals and how to support them.

• Ability to work 1-2 days per week in our office in Warsaw.

• Experience with analytics tools is beneficial but not mandatory.

What we offer:

• Salary range: PLN 12000-15000 net+VAT for B2B contract or PLN 10000-12500 gross for contract of employment.

• Possibility to make decisions and drive initiatives forward.

• Direct impact on the final outcome to ensure that our websites reflect excellence and meet our clients' needs with precision.

• Ability to collaborate with esteemed international client and foster partnership.

• Opportunity to participate in process enhancement, contributing to the continuous improvement and efficiency of our operations.

• Convenient office location in the heart of Mokotów, near Plac Unii Lubelskiej.

• 'Pizza Fridays' and occasional team-building events for integration.