Travel Experience Executive - Travcorp Poland/ Katowice

We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years.

The Travel Corporation is made up of a team of individuals with a shared goal of deliveringexceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you.

HOW YOU’LL WORK

We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity.We offer a flexible work environment - in person in exciting offices and virtually with leading technology. Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes, and everyone flourishes.

Your responsibilities:

• Managing and maintaining information regarding all departure changes (2 years from the sale date), ensuring continuity and availability of current data for clients and the team.

• Creating instructions for series-level departures, including detailed guidelines for local partners to ensure the highest quality travel services.

• Assisting in data verification and ensuring its accuracy, with a focus on the availability of dates, prices, and other key travel information.

• Updating and ensuring availability of technical itineraries for global teams, ensuring all travel consultants have the latest and most accurate information.

• Creating date charts to enable effective travel planning and scheduling of operational activities.

• Managing information chains and escalating important cases, to ensure a prompt response to any customer issues or inquiries.

• Requesting menus from hotels and updating the Salesforce database, ensuring compliance with dietary preferences and other customer requirements.

• Compiling data for use in contracting, product development, and marketing processes, supporting continuous improvement of the travel offering and enhancing the appeal of our products.

Our requirements

• Experience in administrative work, preferably within the travel industry.

• Excellent organizational skills, flexibility, and high efficiency, especially in a dynamic travel environment.

• Strong communication skills, both verbal and written, necessary for effective coordination with clients, business partners, and the team.

• Ability to work independently as well as part of a team, to ensure reliable operational support for all travel aspects.

• Capability to manage multiple deadlines and tasks simultaneously, including coordinating bookings, travel changes, and other operational activities.

• Proficiency in computer tools and systems specific to the travel industry.

• Positive attitude and willingness to work towards the team's success, particularly in providing unforgettable travel experiences for our clients.

• Excellent command of both English and Polish languages.

• Preferred education background in tourism, management, or related fields.

Optional

• Proficiency in Italian, Spanish, or French languages would be advantageous