Support Engineer with Spanish

For one of our clients, we are looking for a Support Engineer with Spanish. This is an offer in hybrid model, 3 times a week from the office in Warsaw (near subway station).

Responsibilities

• Provide high quality technical support

• Day-to-day management of the infrastructure including scheduled and emergencies

• Incident responses include troubleshooting of the infrastructure-related issues as well as troubleshooting of platform-related issues.

• Maintaining high quality documentation for all related tasks

Qualifications

• Strong written and verbal communication skills in English and Spanish are a must

• Technical education or experience in IT roles preferred

• Practical experience managing critical customer issues is a plus

• Must possess an enthusiastic personality and foster a positive work environment

• Well-organised with effective time management skills

• Ability to work independently

• AWS, Azure, Linux, GCP and containers experience will be a plus

Offer

• Employment contract together with yearly bonus

• Working in hybrid model: 3 days a week

• Working hours: 9-17

• Benefits package