Enterprise Customer Migration Project Lead

Location: Kraków | Contract Type: Full-time (temporary contract – 2 years)

FedEx is looking for a skilled and driven Enterprise Customer Migration Project Lead to manage complex logistics projects for our key enterprise customers. If you thrive in cross-functional environments, enjoy designing innovative solutions, and want to make a real impact in a global organization – we’d love to hear from you!

Key Responsibilities:

• Gain a deep understanding of customer needs and proposed solutions by analyzing initial assessments and identifying gaps.

• Collaborate with internal teams (Operations, Customer Experience, Pricing, Customs, IT, Sales) to clarify and align on project scope.

• Act as a consultant throughout the project lifecycle, supporting Sales with detailed insights and solution framing.

• Research FedEx capabilities and partner solutions to build comprehensive logistics models.

• Design complex, multi-component solutions that meet customer requirements efficiently and cost-effectively.

• Apply project management tools and methodologies to define, track, and control all project stages.

• Lead project close-out reviews to ensure successful delivery and continuous improvement.

What We’re Looking For:

• Fluency in English

• Strong communication and presentation skills. Confident presenter with experience engaging diverse audiences.

• Experience in managing complex, cross-functional projects.

• Ability to develop customer-focused, innovative solutions.

• Solid understanding of supply chain models and business environments.

• Ability to build professional relationships and networks.

• Adaptability to changing priorities while maintaining focus on goals.

• Strong analytical and evaluation skills in complex scenarios.

• Conceptual thinker with business acumen and quality-focused mindset.

• Proficiency in project management and quality tools. Excellent planning and time management skills.

What We Offer:

• A challenging role in an international and dynamic working environment with solid development

• Possibility to work very independently with broad responsibilities

• Attractive compensation package, occasional gift cards

• Employment contract

• A rich benefits package (private medical care, life insurance, sports cards, meal vouchers)

• Flexible working model

• The organisation supports opportunities for personal and professional development

• Training to get you started and on-the-job learning opportunities

• Extensive learning resources to further develop your skills and knowledge

• If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Nr referencyjny: 1196076