Customer Service Agent with Romanian

Your responsibilities

• Providing customer support via email and answering phone calls;

• Handling complaints;

• Providing product-related information;

• Carrying out additional assignments for the Client, including but not limited to website translations, manual updates, and similar tasks.

Our requirements

• Someone with Romanian language skills at C1 level or higher – based on experience, we know that candidates often underestimate their abilities, so let us assess your level!

• An open-minded, motivated person with high personal culture person;

• Someone with a positive attitude toward customers and a team spirit to match our great office vibe;

• Availability: Monday to Friday, from 9.00 a.m. to 5.00 p.m.

What do you gain by working at CCIG Group?

• A great start to your career – even without experience, your potential is what matters most!

• Flexible schedule tailored to your needs – you can easily combine work with your studies or passions; work stays at work.

• Office in the heart of the city – easy access, great public transport or car connection.

• Two paydays – you always have funds when you need them. Payments are made twice a month, making it easier to plan your budget and cover expenses on time!

• The more you put in, the more you gain – your efforts are rewarded with bonuses, and the sky is the limit!

• Transparent career path – joining the team opens the door to a real career path. We are proud that 89% of our management and specialist staff come from consultants who successfully advanced within our structure – and after just 3 months of employment, you can apply for internal job openings and try your hand in Leadership, Training, or HR roles.

• Fruit days – because energy and well-being are essential.

• Development of soft skills – learn the secrets of negotiation and problem-solving, skills that will benefit you beyond work!

Work in a place where not only is the great atmosphere talked about – it’s created!

• Young team – work surrounded by positive energy and people who, just like you, want to grow. You have the opportunity to meet new friends and build relationships for years to come :)

• Invite your friends to join your team – create a great work environment together, because it’s easier to reach common goals as a team!

• Simple communication – no matter the position, everyone calls each other by their first name.

• Full support after onboarding – from day one, you won’t be thrown into the deep end. Trainers and Managers will be with you every step of the way, helping you spread your wings.

• Come to work dressed as you feel best – no dress code required.

• The greatest strength is people – those just starting and those who have been with us for years. Here, you can grow, be yourself, and work in your own style.

What happens after you click 'Apply'?

• Do you have a phone and motivation? The rest is a formality! The application is quick and easy – we don’t even need a CV. Just send us your contact details in the application form.

• We guarantee we’ll get back to you within 48 hours.

• First stage of recruitment? Visit our office! Let’s meet in person so we can get to know each other better.

• Feedback is essential for us – we believe in open communication, so after the interview, we always provide feedback.

• And that’s it! We hope to see you at 'UKnow'! This is our qualification package that will help you gain all the necessary knowledge and quickly become part of the team.

If this sounds interesting to you – click 'Apply' and we’ll see you at the recruitment meeting! See you soon!

Unique People Recruitment Agency (Employment Agency No. 15946) provides comprehensive recruitment services for all CCIG Group companies.