Customer Service Agent with German

Are you fluent in German and proficient in English? Are you looking for your first office job in a corporate environment? Perfect - we have an opportunity just for you!

We are recruiting on behalf of our client, a rapidly growing international company, and will handle the recruitment process on their behalf.

Interested? Get in touch - we’d love to tell you more!

Your responsibilities:

• Handling customer inquiries via tickets, phone, or email regarding order status, order processing, account updates, and system management.

• Responding to basic customer questions and resolving issues related to scanners, basic network configuration, and scanning support.

• Maintaining high and consistent performance in line with KPI requirements.

• Creating documentation and working with office software such as MS Office or Salesforce.

Our requirements:

• German language skills at a minimum of C1 level

• Communicative English skills

• Proficient computer skills

• Engagement and goal-oriented mindset

• Strong communication skills

• Experience in customer service or office work will be an additional advantage

What we offer:

• Employment contract

• Comprehensive training to fully prepare you for the role

• Clear career development path

• Work in an international team

• Fixed working hour

• Modern and comfortable office, conveniently located near a bus stop and train station

• Benefits package, including: Multisport card, private healthcare through Luxmed, language learning support, life insurance, fresh fruit at the office, social programs

• Meal vouchers and subsidized lunches in the company canteen​

What happens when you click 'Apply'?

Got a phone and some motivation? The rest is just a formality! The application is quick and simple - just submit your contact details through our recruitment form.

Feedback is key for us — we value open communication, so after the interview, we always get back to you with feedback.

If this sounds interesting to you, click 'Apply' and we’ll see you at the recruitment meeting soon!

Unique People Recruitment Agency (No. 15946) handles the full recruitment process on behalf of all CCIG Group companies.