Cargo Billing Administrator

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Working in Cargo Billing you will be responsible for independent handling of the administration activities based on sales and billing information. You will check, process and correct data in the systems, according to the customers instructions, while assuring to meet quality standards.

Ref. No: 8288

Region: Kraków, małopolskie

What do you need to have?

• Master/Bachelor degree in any disciplines

• Very good English skills

• Very good knowledge of MS Office

• Diligent, independent and systematic approach to work

• Analytical and conceptual mindset

• Numeric skills

• Team player

• Flexibility and adaptability

• Customer orientation

What will you be responsible for?

• Perform the air way bill quality assurance for Lufthansa Cargo’s customers (for export airway bills and for import airway bills)

• Clarify and handle invoicing disputes, billing adjustments/discrepancies

• Check self-audit and other quality focused reports

• Support colleagues in case of customer account discrepancies in reconciliation process

• Communicate with Lufthansa Cargo local representatives and Lufthansa Cargo customers

• Update and control pricing master data

• Perform general office/administrative work (CCA issuance & documentation filling, Country Specification updates)

What do we offer?

• Possibility to fulfil a dream about far journeys with attractive discounts for air tickets

• Private medical care for employees and their family members

• Great atmosphere in a positive team

• Challenging work environment and growth opportunities

• Hybrid working model (working in the office: 1 day/week)

• Opportunity to work from each part of Poland during remote work

• Flexible working time

• New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance

• Continuous improvement environment

• Supportive & friendly working atmosphere - we work towards a joint success